Shipping & Delivery
From our hands
to your home.
Most lamps arrive in an estimated 4–12 days.
Including order preparation and shipping.
Complimentary delivery with tracking.
See how delivery works
4–12 days
Estimated total delivery
From checkout to your door.
4–12 days, door to door
Free U.S. shipping
Carefully packed
Tracking included
Before you buy
Know when.
Before you order.
Find an estimated arrival window on every product page, worked out for the piece and the option you choose.
An estimate for your chosen item- Preparation and transit included
- Shown again in your cart and at checkout
On every lamp pageIn stock — ready to ship
Get it in 4–12 days
Free shipping to: United States Free, tracked shipping to every address in all 50 states.
A brighter home, a few steps away.
An estimated 4–12 days, from checkout to your door.
- 01
Order confirmed
Your confirmation arrives by email right away.
- 02
Carefully packed
Prepared within 1–3 days and protected for the journey.
- 03
On its way
Tracking details sent to your inbox.
- 04
Welcome home
Your lighting arrives at your door, nothing more to pay.
Total delivery includes preparation and transit. Delivery windows are estimates.
Care in every detail.
Every lamp is carefully packed to travel safely, and every order is covered by our free 30-day returns. Whatever you need, our team is here to help.
Contact our teamA little more clarity.
Your delivery questions, answered.
How long does delivery take?
Most orders reach you in an estimated 4–12 days from the moment you place them, with preparation and shipping both included. For the window that applies to the exact piece you have in mind, take a look at its product page: we show it there before you order.
Is shipping free?
It is, on every order and with no minimum to reach. Whether you choose a single sconce or light a whole room, delivery to your door is on us.
Where do you ship from?
Many of our lamps ship from warehouses within the U.S., and others travel from our partners in China, which can take a little longer. Each lamp's page shows its own estimated arrival. Wherever yours comes from, delivery is free and tracked, and the price you see at checkout is the price you pay.
Where do you ship?
We deliver to any address across all 50 U.S. states. We don't ship beyond the U.S. just yet.
How do I track my order?
As soon as your order is on its way, we'll email you a tracking link so you can follow it all the way to your door. If you have an account, every order is also waiting for you in My Avelby.
I ordered several lamps. Will they arrive together?
Sometimes they travel separately. Pieces may leave in different parcels and arrive on different days, each with its own tracking, so you'll always know where everything is.
Can I change my delivery address?
Of course, as long as your order hasn't shipped yet. Write to us as soon as you can with your order number and the new address, and we'll take care of the rest.
What if my delivery is delayed?
Our delivery windows are careful estimates, and now and then a parcel takes a little longer. If yours is running late, write to us with your order number and we'll look into it with the carrier right away.
Arrived damaged?
We're truly sorry when that happens. Send us a photo of the lamp and its box within 30 days of delivery, and we'll send you a new one, free of charge. It's all covered by our 30-day return.
